SMI / BUSINESS ENGLISH

English for real work.

An SMI program for employees and professionals that turns English into real workplace situations: meetings, presentations, interviews, email, negotiation, calls, customers and professional decisions.

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BUSINESS ENGLISH / WORKPLACE DATAAPPLIED

9workplace skills

6practical scenarios

LIVElive communication

ROLErole-tailored

WORKreal situations

SMIconnected tracking

WORKPLACE MATRIX

English you use at work — not vocabulary about work.

Each area is tied to a real workplace situation, and focus can be tailored to role or sector.

01Business Communication

Open conversations, clarify ideas, ask and respond

02Meetings

Participate, agree, disagree and summarize

03Presentations

Build and deliver a clear presentation

04Emails

Professional tone and structured messages

05Interviews

Answer questions and present experience

06Negotiation

Propose, compare and reach agreement

07Workplace Vocabulary

Use vocabulary in professional context

08Customer Communication

Clarity, listening and problem solving

09Practical Scenarios

Simulate real workplace language use

ROLE PATHWAYS

Same language, different priorities by role.

Training can focus on daily communication, management, customer service, or interviews and recruitment depending on need.

TRACK 01EmployeesMeetings, email, daily communication and workplace vocabulary.

TRACK 02ManagementPresent decisions, clarify, negotiate and deliver presentations.

TRACK 03Customer ServiceListening, problem solving, de-escalation and clarification.

TRACK 04RecruitmentCV language, interviews, presenting experience and answering questions.

PERFORMANCE DASHBOARD

Track what workplace performance actually needs.

The focus is not only on vocabulary volume, but on using English with clarity, accuracy, confidence and flexibility.

01ClarityPresent ideas without confusion or ambiguity.

02ConfidenceSpeak more comfortably in professional situations.

03AccuracyReduce errors that change meaning.

04FlexibilityHandle unscripted questions and situations.

EXCEL / PRACTICAL SCENARIOS

Every skill ends in a situation where you use it.

Instead of separating grammar and vocabulary from work, short tasks place English inside a clear professional context.

#	Scenario	Mode	Practical purpose
01	Open a meeting	LIVE	Organize the idea and start discussion
02	Follow-up email	EMAIL	Write a concise professional message
03	Pitch an idea	PRESENT	Deliver a clear short presentation
04	Job interview	INTERVIEW	Present experience and answer confidently
05	Resolve a customer issue	CUSTOMER	Listen, clarify and propose a solution
06	Discuss a decision	DISCUSS	Compare, agree or disagree professionally

AVAILABLE COURSE

Review the published intake before registering.

Published Business English course details — duration, schedule and price — appear here directly.

Young professionals in a work discussion

BE1According to program plan

Business English

Professional communication, meetings, presentations, email, interviews and workplace vocabulary.

Set with the intake

If English is part of your work, make your training look like your work.

Train English inside the situation where you will actually need it.